Facility Scheduling Portal
Give Your Facility Partners a Better Way to Request Transportation.
Their requests. Your dispatch. One connected system.
TripProof Online makes it easier for NEMT transportation providers to work directly with nursing homes, assisted living communities, dialysis centers, rehabilitation facilities, and other healthcare organizations.
Instead of relying on phone calls, emails, and manually entered trip requests, your facility partners can securely log into TripProof and request transportation directly.
Your dispatch team remains in control of every trip.
A Scheduling Portal for Your Facility Partners
Give each authorized healthcare facility its own access to TripProof Online.
Facility users can:
- Log into their facility's transportation portal.
- Access information associated with their authorized facility.
- Submit transportation requests with pickup and drop-off details.
- Enter transportation information directly into the system.
Facility users do not receive unrestricted access to your transportation company's operations or other facilities' information.
Facilities Request. Dispatch Decides.
A transportation request is not a confirmed trip.
Every facility-submitted transportation request enters the same dispatch acceptance workflow used for broker-submitted trips.
Your dispatch team reviews each request and decides whether to accept or reject it.
This ensures that healthcare facilities can conveniently request transportation without automatically committing your company to trips it hasn't approved.
How Facility Scheduling Works
Facility Login
An authorized facility employee signs into TripProof Online using their facility account.
Transportation Request
The facility submits a trip request with the necessary pickup and drop-off information.
Dispatch Review
The request appears in the transportation provider's dispatch workflow for acceptance or rejection.
Trip Assignment
Accepted trips enter the transportation company's scheduling and assignment process, subject to the applicable driver, vehicle, and trip requirements.
Connected Trip Records
Facility transportation requests become part of the same operational system used to manage other NEMT transportation activities.
Less Administrative Work. Better Facility Relationships.
The Facility Scheduling Portal is designed to help NEMT companies:
- Reduce transportation requests received through disconnected communication channels.
- Minimize duplicate data entry by dispatch personnel.
- Offer healthcare facilities a convenient way to request rides.
- Maintain control over trip acceptance and scheduling.
- Manage facility transportation alongside broker and private-pay trips.
- Strengthen relationships with healthcare organizations that regularly need transportation services.
Built Into TripProof Online
The Facility Scheduling Portal isn't a disconnected third-party booking tool.
It's part of TripProof's broader NEMT management platform, bringing facility requests together with dispatch, driver and vehicle compliance, trip documentation, and billing workflows.
Your facilities request the transportation. Your team controls the operation. TripProof connects the process.
Give Your Facility Partners a Better Scheduling Experience
TripProof Online is currently recruiting NEMT transportation providers for beta testing.
Discover how the Facility Scheduling Portal can help your company simplify transportation requests and support relationships with healthcare facilities.
Every Trip. Proven.